Burned-out AMD Ryzen 7 9800X3D gaming CPU prompts MSI to start an investigation

Information of the burned-out AMD Ryzen 7 9800X3D has unfold quick and vast sufficient to immediate an official response from MSI, the producer of the MSI Magazine X870 Tomahawk motherboard utilized by the PC builder who shared the unique story on Reddit. Whereas there’s no suggestion at this stage that MSI or AMD are at fault right here, the corporate has been fast to launch an announcement updating prospects concerning the incident.

Firms equivalent to AMD and MSI can’t depend on dangerous press hitting the airwaves so rapidly after such a significant launch, so it is smart for MSI to get forward on this one. A few of the greatest gaming motherboards accessible are made by MSI, however AMD’s CPU can be probably on the road. The 9800X3D instantly grew to become the very best gaming CPU when it was launched, however we are able to’t think about AMD will need reputational harm like this spreading.

In a brief assertion posted on the MSI web site, the corporate shared that it had “obtained a consumer report indicating harm to an AMD Ryzen 7 9800X3D processor on an MSI MAG X870 Tomahawk Wifi motherboard.” MSI states that the corporate is “totally dedicated to the standard” of the corporate’s merchandise, and that an investigation is already underway.

MSI additionally states that it’s working carefully with AMD and is “involved” with Gamer Nexus, the PC {hardware} YouTube channel, because it begins to analyze the trigger behind the harm. MSI says it’ll share additional updates because the investigation progresses.

As we shared in our 9800X3D burn out report, Stephen Burke, Gamer Nexus’ editor-in-chief, has already provided to purchase the broken parts to conduct an unbiased investigation, and it seems as if MSI is providing to maintain the strains of communication open to help that effort.

Earlier than new 9800X3D house owners panic, nonetheless, it does seem to be this incident is extra right down to consumer error than a design flaw. The unique Redditor, “TrumpPooPoosPants”, has already shared his perception that it’s possible right down to an set up error, and that’s a perception shared by others, based mostly on the visible harm seen across the CPU socket and to the pins within the socket itself.

The Redditor additionally shared an up to date assertion within the unique Reddit put up thread, confirming that they’ve despatched the parts off to Players Nexus. TrumpPooPoosPants isn’t certain what brought on the harm, or if the CPU was seated appropriately, however in keeping with them, it’s “extra possible” that they themselves have been careless.

There’s been no remark so removed from AMD, however with Gamer Nexus and MSI each confirming investigations into the incident, we hope to have a transparent reply as to the place the blame lies quickly, a technique or one other.

Within the meantime, take a look at our AMD Ryzen 7 9800X3D assessment to see what we take into consideration AMD’s model new gaming CPU that’s already changed the AMD Ryzen 7 7800X3D as its new flagship, and is kind of fortunately stomping nicely forward of something that Intel is ready to throw at it.