The CEO of PC case maker NZXT has come out with a response after the corporate was the middle of an expose concerning its Flex program. Johnny Hou, the CEO of NZXT, hosted a video the place he admitted that the corporate had “tousled”.
The NZXT Flex program has been the topic of a lot criticism. It permits clients to hire a selected PC construct from the corporate, however enterprise practices round it – and worth – have made it the topic of a blasting. NZXT may make a number of the greatest PC case designs round, as you’ll be able to see in our NZXT H7 Stream evaluate, however its Flex program’s choices have been laborious to defend.
Points surrounding the NZXT Flex system embrace pricing and specification. For instance, if you happen to pay greater than the whole price of the PC, you don’t get to maintain the PC and should return it if you happen to cease paying.
Players Nexus additionally identified within the authentic expose (proven within the video beneath), that NZXT was renting out its 4070 Ti Tremendous PC, Participant: Three, with out the Tremendous card. That is regardless of providing it with the Tremendous card when the PC is purchased straight with out the rental.
Whereas Hou doesn’t outright apologize within the video, NZXT says it’s making some adjustments. The PC builder says it’ll now pull “all influencer-led Flex promoting” to make sure that these taking part aren’t inaccurately promoting this system. The corporate can also be altering the subscriber settlement to ensure “every facet is even clearer.”
Regardless of these adjustments, in addition to others, Players Nexus isn’t happy. In a publish to YouTube, the location stated that the corporate’s response to the investigation “misrepresents info” and “distorts the truth of their predatory rental laptop program.”
Players Nexus has additionally stated that it’s investigating “deeper parts linked to this story”. Nevertheless, this subsequent investigation may “take weeks or months to finalize.”
Within the meantime, if you happen to’re searching for a brand new gaming rig, we advocate as an alternative checking our information to the perfect gaming PC, and shopping for your new rig outright, slightly than renting it.
