Intel might need a repair out now for its stability points on thirteenth and 14th-gen Intel CPU fashions, however that doesnβt imply the corporate is out of the woods but. A publish on Reddit is pointing at buyer dissatisfaction with the Intel RMA course of, with a number of clients sharing messages from Intelβs workforce exhibiting delays in changing defective Intel gaming CPUs.
Intel isnβt making any public statements about RMA delays thus far. Nonetheless, quite a lot of complaints from customers within the Intel subreddit present that the corporate is already dealing with delays in delivery out alternative Intel CPUs, whether or not itβs a precise or like-for-like alternative. The expertise of Towel4, a consumer on Reddit, additionally factors to particular inventory points with Intelβs finest gaming CPU, the Core i9 14900K, and the previous-gen Core i9 13900K.
In an e-mail from its buyer assist workforce posted by Towel4 on Reddit, Intel means that due to βinventory availability pointsβ on the firm, it isnβt doable to instantly substitute a failing CPU with an equal or higher equal following a profitable guarantee declare. The shopper agent suggests to the Reddit consumer that it might be 4 to 5 weeks earlier than the inventory is replenished, and asks for a minimum of three to 4 weeks earlier than checking on inventory ranges once more.
This isnβt an entire image, although. Some customers in the identical publish report receiving new CPUs shortly, whereas different RMA requests havenβt been reviewed in any respect. This might level to totally different inventory ranges in sure areas of the world, in addition to a big backlog of RMA requestsΒ with which Intel is struggling to manage.
This isnβt an excellent scenario for Intel. Whereas an Intel CPU repair is now out there for processors that werenβt completely broken, shoppers with thirteenth and 14th-gen processors that do want changing may face a number of weeks of delays (or longer).
For Towel4, although, itβs all understanding. After initially posting concerning the delay, an replace publish confirms that, simply two days later, Intel discovered the inventory to switch the defective i9-13900K with an upgraded i9-14900K in a cross ship RMA, the place the corporate expenses your card to cowl the alternativeβs worth earlier than it receives the defective merchandise again.
Itβs clear that the image is muddy, although. In case youβre utilizing an Intel thirteenth or 14th-gen CPU that isnβt crashing, now’s the time to use the repair by flashing your motherboard. You may verify our information on learn how to flash your BIOS that can assist you get began. Whereas it gainedβt repair CPUs that have already got the harm, it would nonetheless save a CPU or two on the market.
