Sq. Enix has annoucned a brand new group buyer harassment coverage to guard its employees in opposition to harassment each on-line and in the true world. It introduced this through a weblog submit in each Japanese and English, which you’ll be able to learn right here.
On this submit, it acknowledges that whereas suggestions from gamers is vital, the acts of a sure subset of individuals far go this line and enterprise into hostile motion. It states these actions “not solely stop our workers and companions from participating of their work with a way of safety but additionally causes disruptions to different clients” and that it will not tolerate such actions.
To fight such actions, Sq. Enix has said it reserves the suitable to stop offering companies to people present in breach of those tips, and in “egregious” circumstances, reserves the suitable to take authorized motion in opposition to these conducting such actions.
Examples of harassment Sq. Enix offered on this coverage embody acts of violence or violent habits, defamation, trespassing, illegal restraint together with through cellphone calls and on-line inquiries, discriminatory habits, and extra. Sq. Enix has additionally listed out examples of undue habits, which incorporates unreasonable adjustments or change of product or request for financial compensation, unreasonable response or request for apology, extreme requests for the supply of services and products, and the unreasonable and extreme calls for for punishment of workers.
This coverage, unique written and printed in Japanese, applies to Sq. Enix employees the world over. It comes at a time the place such actions appear notably frequent, particularly on social media. This has occurred to Sq. Enix employees earlier than, as final yr FF14 director Naoki Yoshida requested followers to stop assaults in opposition to the voice actress of Wuk Lamat in addition to the localization group.
It is a vital stance for Sq. Enix to take, and one that ought to present some peace of thoughts to these working at hte firm who worry such harassment coming their method. Tell us what you’re feeling about this under, in addition to your ideas on the coverage – does it go far sufficient?
